To start your return, please enter your email address and the order number below.
How do I exchange? I just need a new size
- We're a small company with limited inventory so if you want to exchange, re-buy the size/color you want and follow the process below to return what you don't want.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines + return address once the return request is approved
- please note - we are NOT liable for damaged or lost packages so please insure your mail accordingly
- DO NOT simply mail back to the return address on your package. We do not get mail here and your package will 1000000% get lost, resulting in no refund.
What items are returnable?
*due to shipping delays, we're allowing returns up to 45 days post order*
- Items must be unworn, unwashed and un-stinky!
- Tags must still be on
- Clearance of 'final sale' items are not eligible for return
- Our system does not support international returns so please contact firstname.lastname@example.org for assistance
What are the fees for returning?
- We don't charge any fees, as you pay for the postage/shipping label yourself
- Any item that is returned without tags may be subject to a $5 re-stocking fee
How soon will I get my refund?
- Once your return is received and inspected, you will be notified by email of your funds being returned to your original form of payment
- We process refunds twice a week, and funds can take up to 10 days to reappear after we process the refund.